1. Introduction

We, TT Plywood, are committed to protecting our customers' privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website ttplywood.com.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from customers:

a. Personal Information

• Full name
• Email address
• Phone number
• Shipping address
• Business information (if applicable)

b. Transaction Information

• Order history and quotations
• Payment methods
• Email or message communications

c. Automatic Information (Cookies & Tracking Technologies)

• IP address
• Browser type, access device
• Website browsing behavior

3. Purpose of Using Information

We use the collected information to:
✔ Provide products and services as requested by customers
✔ Process orders, payments, and deliveries
✔ Improve user experience and service quality
✔ Conduct promotional and customer service programs
✔ Comply with legal requirements and protect business interests

4. Sharing Information with Third Parties

We commit not to sell, trade, or share customers' personal information with third parties, except for:
✔ Shipping partners for order delivery
✔ Payment partners for transaction processing
✔ Legal authorities when required by law

5. Data Security

🔒 We apply security measures such as data encryption, server protection, and access control to ensure customers' personal information is not accessed unlawfully.

However, no system is 100% secure. If you detect any security risks, please contact us immediately.

6. Customer Rights

You have the right to:
✔ Request access to your personal information
✔ Request correction or deletion of your data
✔ Opt-out of marketing emails from us

For any privacy-related requests, please contact us via email: info@ttplywood.com

7. Cookies Policy

The website ttplywood.com uses cookies to:
✔ Enhance browsing experience
✔ Personalize displayed content
✔ Analyze customer behavior to improve service quality

You can disable cookies in your browser settings if you do not wish to use this feature.

8. Policy Updates

This Privacy Policy may be updated over time. Any changes will be posted on the website. Please check regularly for the latest updates.

9. Contact Information

📧 Email: info@ttplywood.com
📞 Hotline: (+84) 32 694 2288
🌐 Website: ttplywood.com